SHIPPING POLICY
Standard shipping is our most cost-effective choice, ensuring dependable delivery for your orders. Generally, this option takes 5-7 business days, depending on your location. Once your order is processed and shipped, you will receive a tracking number to keep you updated on its status. We thank you for your patience as we strive to deliver your items promptly.​​
With our Express shipping option, your order will be processed and shipped within 24 hours. Experience quick delivery straight to your door, usually within 1-3 business days, allowing you receive your items promptly. Please be aware that express shipping fees will apply, and you will receive tracking information once your order is on its way. Thank you for choosing us for your shopping experience
We are delighted to announce that International shipping is now available. No matter you are located, our outstanding products can be right to your door. Please note shipping times may vary depending on your destination, and customs fees may be applicable. Thank you for choosing us, and we hope you enjoy your shopping experience
REFUND & EXCHANGE POLICY
All Sales are Final
WE DO NOT OFFER REFUNDS!
Please carefully read all product descriptions, our shipping policy, allergy information and all notations before placing the order. We do not accept any returns or exchanges, no exceptions.
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Our products are handmade in small batches to ensure quality and consistency. Due to the production processes and the use of all-natural ingredients, there may be slight variations in size, smell, color, or consistency.
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If an item appears to be missing from an order, we will immediately address the mishap by resending that item as a top priority. If there are any missing items, they must be REPORTED within 3 days of the delivery date. For website email, check Customer service. Use the "Website Email" to report missing items.
Don't forget to include the following information.
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First name
​Last nameÂ
Email address
Date of Order for the item
Order Number #
Photo of Package
Item Name
Quantity
to submit a report on missing items.Â